General Conditions of Sale
1.1 The following General Terms and Conditions of Sale govern the offer and sale
of aim/handmadeinitaly products (“Products”) on our website www.aimhandmadeinitaly.com (“Website”).
The products purchased on the Website, are sold by LOLLY & CO. Srl.
1.2 The parties of the contract are as follows:
– LOLLY & CO. srl, Via G.Porzio G1, sc.C, Int. 107 – 80143 NAPLES (NA)- Italy,
VAT number 06517081219, as Seller.
– Customer, for the purposes of these General Conditions of Sale, by Customer we mean the physical person or the legal entity who purchases the Products through the website www.aimhandmadeinitaly.com.
2.1 The General Conditions govern the relationship between the Customer and the Seller with regards to the purchase of Products made available on the website www.aimhandmadeinitaly.com for this purpose.
2.2 The Seller reserves the right to modify the General Conditions of Sale at any time, notwithstanding that they will be considered applicable to the sales contracts concluded between the Customer and the Seller (the “Sales Contracts”) those published on the website www.aimhandmadeinitaly .com (the “Online Shop”) at the time of sending the purchase proposals for the Products (the “Orders”) by the Customers.
2.3 In the event of a conflict between the General Conditions of Sale and any other terms and conditions relating to the Sale and Purchase Agreements published in the Online Shop, the terms and conditions most favorable to the Customers will be applied.
2.4 The purchase and sale contracts concluded by accessing the site www.aimhandmadeinitaly.com are governed by the Italian law and in particular by Legislative Decree no. 9 April 2003 n. 70 (Implementation of Directive 2000/31 / EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce) and by Legislative Decree 6 September 2005, n. 206 (Consumer Code) and subsequent amendments and additions.
3. Registration on the site
Registration with “username” and “password” is mandatory.
4. Execution of Sale and Purchase Agreement
4.1 The Seller undertakes to send the shipment confirmation of the Order (the “Confirmation”) to the the Customer within 3 working days of receipt of the Orders from the Customers.
4.2 The Sale and Purchase Agreements are understood to be concluded between the Parties when the Customers receive the Order Confirmation. If the Customers do not receive the Order Confirmation within the deadline indicated in art. 4.1, the relative Order must be considered rejected by the Seller and, therefore, ineffective. The Seller is not liable for malfunctions depending on the data transmission network manager.
4.3 By sending the Orders, Customers acknowledge and declare that they have read all the information provided during the purchase procedure and that they fully accept the General Conditions of Sale and also that they have read all the additional information contained in the Online Shop.
4.4 Orders will be filed in the database of the Online Shop, according to the procedures and in compliance with the provisions of Legislative Decree June 30, 2003 n. 196 (“Privacy”) and will be accessible by contacting aim / handmadeinitaly at the references referred to in art. 1 or by accessing the folder relating to your profile containing your personal information (the “Profile”).
5. Product Availability
5.1 Without prejudice to the provisions of art. 5.2, for each Product published in the Online Shop, the Seller indicates whether the same:
(i) is available in its warehouses;
(ii) is not available in its warehouses.
5.2 All Products are subject to availability and the images of the products are for illustration only. While the Seller has made every effort to display colours accurately, the products may vary slightly from those images.
The Seller reserves the right at any time and without previous notice to change the type and availability of the Products published in the Online Shop without this entailing any liability for the Seller towards the Customers.
5.3 The indication relating to the availability of the Products is not binding, it being understood that the Products indicated as “not available” pursuant to art. 5.1 (ii) cannot be ordered by Customers. In the event of unexpected unavailability of one or more Products indicated as available at the time the Order is sent by a Customer, the Seller, without prejudice to the provisions of art. 5.2, undertakes to promptly notify the Customer by e-mail, proposing an alternative if possible and freezing the payment if made by credit card or Paypal.
In this case, without prejudice to the right of withdrawal referred to in the following art. 10, the Customer will be able to integrate or confirm the Order within 48 hours following receipt of the e-mail, by replying to it. If no response is received from the Customer after 48 hours, the Seller will proceed to complete the dispatch of the available Products. In the case of payment by credit card, the Seller will process the payment at the time of the order and the unavailable Products will be immediately refunded to the Customer.
6. Price and shipping costs. Taxes and duties
6.1 The prices of the Products are expressed in € (Euro). The applicable price is the one published in the Online Shop at the time the Orders are placed by the Customers.
The Seller constantly checks that all the prices indicated in the Online Shop are correct, without however guaranteeing the absence of errors.
In the event that an error is found in the price, the Seller will give the Customer the opportunity to reconfirm the Order in the manner set out in art. 5.3 above.
6.2 The price is inclusive of VAT if the Products are delivered within the European Union.
6.3 The price does not include shipping costs. The Seller reserves the right to ask the Customers a contribution for the shipping costs which may vary according to the type of delivery, the quantity of Products to be delivered, their volume, their weight and their destination.
6.4 The contribution requested by the Seller for the shipping costs is indicated, separately from the price, before sending the Order by the Customers and will be paid by the Customers together with and simultaneously with the payment of the price according to the methods set out in the following art. . 7.
6.5 Any taxes, duties, duties and other charges provided for by the laws of the State where the Products are shipped and delivered will be entirely charged to the Customers and paid by them upon delivery of the Products, directly to the competent tax or customs authorities or to the courier in charge delivery.
7. Methods of sending the Orders
7.1 In order to proceed with placing Orders, Customers are invited to register in the Online Shop by entering all “mandatory” data and choosing a password to send Orders and to access their Profile, even at a later time. The Customer has the possibility to proceed quickly with the sending of the Order through the Quick Check out procedure, which allows you to complete the purchase as a guest of the site. To complete this procedure, simply enter your name and surname, an e-mail address, the delivery address of the Products, a telephone number and the information necessary for payment.
7.2 Customers can purchase the Products by selecting them in the section of the Online Shop dedicated to the type of Product they are looking for and placing them in the “cart”. If the Products that the Customers intend to purchase are more than one, the same procedure above must be repeated by clicking on “add other products”. Once the choice of products has been completed, customers must, if they have not already done so previously, proceed with the registration pursuant to art. 3 or, if already registered, they must authenticate by entering their e-mail address and password in the appropriate spaces and click on “Complete the purchase!”.
Alternatively, customers who do not want to register on the site can select the Express check out option where it is sufficient to enter their name and surname, an e-mail address, the delivery address of the Products, a telephone number and the information necessary for payment.
Having verified the correctness of the data relating to the chosen Product / s and the “sending information”, the Customers must choose the payment method referred to in the following art. 8. Once the payment method has been chosen, Customers can proceed with sending the Orders by clicking on “Place order”.
8. Methods of payment
8.1 Customers can pay the price of the selected Products and the contribution for the shipping costs referred to in art. 6 above by credit card or PayPal. The Seller reserves the right to vary, at any time, the means of payment that can be used by the Customers, it being understood that those published in the Online Shop at the time the Orders are placed by the Customers will be considered usable.
8.2 In case of payment via PayPal, at the time the Orders are placed by the Customers, the web session will be transferred to the secure PayPal website. On this website, customers can complete the payment of the price and the contribution for the shipping costs referred to in art. 6 above using your PayPal account and according to the conditions of use of the PayPal service subscribed by the Customers at that time or previously. The charge of the price and the contribution for shipping costs to the Customer’s PayPal account takes place at the same time as the Seller sends the Order Confirmation.
8.3 Simultaneously with the dispatch of the Orders, the Seller will send the Customers an order confirmation document, sent in advance by e-mail to the address entered by the Customer at the time of the Order. In the event that the customer needs an invoice, he must enter his tax code at the time of purchase, if it is a private customer or VAT number in the case of a company. For the purpose of issuing the invoice, the information provided by the Customers is valid. No variation of the invoice will be possible after its issue by the Seller
8.4 The information received from aim / handmadeinitaly will be used exclusively to complete the procedures relating to the purchase and sale of the Products
aim / handmaeinitaly declares and guarantees that the personal data of customers will be treated in accordance with the provisions of Legislative Decree 196/03 and subsequent amendments and additions. The details relating to the methods of data processing are communicated to customers at the time of registration referred to in the previous art. 3.
10. Errors and / or inaccuracies in the Online Shop
aim / handmaeinitaly undertakes to constantly check the website www. aimhandmaeinitaly.com in order to avoid errors or inaccuracies. However, it is possible that the www. aimhandmaeinitaly.com contains, or may over time contain, errors, inaccuracies or omissions, some of which may refer to the price and availability of the Product, and to the product information sheet.
aim / handmaeinitaly therefore reserves the right to correct errors, inaccuracies or omissions contained in the website www.aimhandmaeinitaly.com even after an Order has been sent and also reserves the right to change or update information at any time without prior notice. to Customers.
11. Intellectual Property
All intellectual property rights, such as trademarks and copyrights, connected to the Online Shop (including its contents) are the exclusive property of Hana srl.
The website www.aimhandmaeinitaly.com and its contents cannot be reproduced either in whole or in part, transferred by electronic or conventional means, modified, connected and used for any purpose without the prior written consent of Hana srl.
12. Applicable law and competent court
12.1 The conditions of access to the site www.aimhandmaeinitaly.com are governed by the rules of Italian law and must be interpreted in accordance with Italian law.
12.2 The Client accepts the exclusive jurisdiction of the Italian Courts. For any action deriving from or connected to the General Conditions of Sale, navigation and use of the site, the court of Naples will be exclusively competent.